From security setbacks to network nuisances to cloud computing contemplations, small and mid-sized businesses (SMB) have a lot of modern technology considerations to address today, in order to stay competitive, optimize productivity and spend, and grow the business.
For many SMBs, there are not a lot of resources for a dedicated in-house IT team. This can leave the management of all things IT-related in the hands of business people without the necessary knowledge or training, which can quickly leave your SMB at a disadvantage.
Managed IT services, also called managed service providers (MSPs), offer tailored solutions that cover everything from cloud to cybersecurity, and proactive support that takes over the entire management of your SMB’s IT requirements to enable you to focus on your main goals.
Our curated list of the top 15 managed IT services companies in Charlotte showcase industry leaders with proven track records in delivering exceptional managed services in the area, to help you find your ideal IT managed services partner and take the first step towards better IT.
1. SparkNav
SparkNav is the premier choice for Charlotte-based small and medium-sized businesses seeking top-tier managed services to address their IT support needs and long-term IT goals.
Specializing in a comprehensive suite of IT solutions, SparkNav is dedicated to elevating your SMB through expertly managed technology services within the Microsoft software stack. Their offerings span across crucial areas such as cloud services, cybersecurity, compliance, backup and recovery, data and AI, and server management, all designed to ensure your business operates smoothly and securely with adherence to a stringent Service Level Agreement (SLA).
One of the standout features of SparkNav’s main managed IT solutions offering is its bespoke IT strategy development, which goes beyond standard offerings to ensure solutions are perfectly aligned with a company’s specific goals and challenges. This personalized strategy is supported by their top-of-the-line cloud and cybersecurity measures, which include scalable infrastructure as a service (IaaS) solutions, advanced threat detection and cyber awareness training, ensuring businesses stay ahead of potential cyber risks through a combination of modern solution adoption, proactive 24/7 systems monitoring, and up-skilling of your workforce.
Additionally, SparkNav’s commitment to leveraging cutting-edge technology extends to pricing, as they offer SMBs in Charlotte access to enterprise-level IT resources at a fraction of the cost.
With a focus on creating tailored IT strategies, SparkNav stands out for its commitment to understanding the unique challenges and objectives of each business, with a team of certified experts leveraging the latest technologies and best practices to keep your systems running optimally, allowing you to focus on your core business without the hassle of IT-related concerns.
Company Profile: SparkNav
Address: 7621 Little Ave, Charlotte, NC 28226
Established Year: 2006
Website: https://sparknav.com/
Email: Website form
Contact: +1 (704) 246-5052
Services and Solutions:
2. CCP Technologies
CCP Technologies offers a range of managed IT services specifically aimed at supporting SMBs in Charlotte with around 10 – 200 staff that depend on constant internet connectivity, network infrastructure and computer systems for their day-to-day operations. Their managed services encompass network management, cybersecurity, remote and hybrid workspaces solutions and email security via the Mesh 365 solution, promoting a particular emphasis on cybersecurity management to help SMBs keep compliant with the latest regulations.
For SMBs outside of the Charlotte area, CCP Technologies services SMB customers in the North Carolina, South Carolina and Northern Virginia/Washington DC Areas, though its main headquarters are in Charlotte.
Company Profile: CCP Technologies
Address: 2820 Selwyn Ave, Suite 130, Charlotte, NC 28209
Established Year: 2000
Website: https://www.ccpteam.com/
Email: support@ccpteam.com
Contact: +1 (704) 555-0345
Cybersecurity Specializations & Solutions:
3. Charlotte IT Solutions
Charlotte IT Solutions is a managed IT services company with around 25 years experience with customers in the Charlotte area. It has built a trusted reputation as a provider for IT security services for small and larger businesses, such as email security services and endpoint security management. It also provides standard MSP offerings, such as IT strategy, IT support, IT office migrations and an outsourced help-desk.
Overall, Charlotte IT Solutions has a solid track record as one of Charlotte’s top referred managed services providers for standard professional IT services and solutions.
Company Profile: Charlotte IT Solutions
Address: 2303 W. Morehead St., Suite 201, Charlotte, NC 28208
Established Year: 1996
Website: https://www.charlotteitsolutions.com/
Email: Website form
Contact: +1 (704) 946-8834
Cybersecurity Specializations & Solutions:
4. Sterling Technology Solutions
Sterling Technology Solutions is a IT consulting company servicing small and mid-sized businesses with comprehensive IT support across infrastructure, security and consulting. It offers several general IT solutions, including co-managed IT services, status monitoring and email migration services, as well as more advanced solutions such as cloud solutions and automating processes.
Like other top-rated MSPs in the area, Sterling also focuses on helping customers with the Microsoft 365 solution stack, and has an overall good number of customer referrals.
Company Profile: Sterling Technology Solutions
Address: 5940 Monroe Rd, Charlotte, NC 28212
Established Year: 2003
Website: https://www.sterling-technology.com/
Email: inquiries@sterling-technology.com
Contact: +1 (704) 271-5001
Cybersecurity Specializations & Solutions:
5. AT-NET Services
AT-NET Services is another long-standing Charlotte-based managed services provider with top customer referrals in the areas of IT consulting and IT support. It specifically positions itself as a MSSP (Managed Services Security Partner) with most of its targeted focus today being its cybersecurity offerings, led by a free cyber security risk assessment.
With its main stack of cybersecurity services (compliance and risk management) and general managed IT, IT consulting and IT help-desk solutions, AT-NET Is overall recommended highly for SMBs and larger companies in the area needing a local IT partner.
Company Profile: AT-NET Services
Address: 3401 St.Vardell Lane, Suite D., Charlotte, NC 28217
Established Year: 1999
Website: https://www.expertip.net/
Email: Website form
Contact: +1 (844) 506-2116
Cybersecurity Specializations & Solutions:
6. TotalBC
TotalBC is a managed services provider with a specialized focus on Hosted VOIP (Voice over Internet Protocol) solutions, having been rated a top 10 VOIP solution provider by Enterprise Networking Magazine. It also offers general managed IT services solutions, and management for cloud hosting, telephone systems, and network and telecom expense/cost analysis
For SMBs and enterprises in the Charlotte area looking for network-based managed service support in particular, TotalBC is a top-rated option.
Company Profile: TotalBC
Address: 8701 Red Oak Blvd,, Charlotte, NC 28217
Established Year: 2000
Website: https://www.totalbc.com/
Email: Website form
Contact: +1 +1 (866) 673-8682
Cybersecurity Specializations & Solutions:
7. Brightflow Technologies
Brightflow Technologies is a managed service provider that offers general managed IT services (which it brands as BrightCare Managed Services), cybersecurity solutions, design and development solutions and VOIP phone services for SMBs in the Charlotte area. Its main differentiator is its custom website creation offering (WordPress custom sites), which can be particularly helpful for SMBs just starting up their digital marketing presence.
Company Profile: Brightflow Technologies
Address: 4475 Morris Park Drive, Suite B, Mint Hill, NC 28277
Established Year: 2009
Website: https://www.brightflow.net/
Email: Website form
Contact: +1 (704) 585-1010
Cybersecurity Specializations & Solutions:
8. Complete Network
Complete Network positions itself as a network IT support company with a specific focus on providing flexible managed services centered around network management, including network administration, network time series monitoring, and workstation monitoring & alerting. It also provides general remote managed services, server monitoring and vendor management. This MSP has offices in Albany, Bluffton and Savannah in addition to Charlotte, and is well-established for any SMB looking for an experienced IT partner in the area.
Company Profile: Complete Network
Address: 9311 Monroe Rd STE A, Charlotte, NC 28270
Established Year: 2007
Website: https://complete.network/
Email: Website form
Contact: +1 (704) 246-1717
Cybersecurity Specializations & Solutions:
9. WorkSmart
WorkSmart is a North Carolina-based MSP with multiple offices in Durham, Greensboro and Philadelphia in addition to its Charlotte office. It is a no-frills IT consulting partner with a range of managed services plans, and advanced solutions within the cybersecurity and cloud services umbrella. As with most MSPs on this list, many of its services are centered around the Microsoft 365 software stack.
Company Profile: Internetwork Engineering
Address: 2630 W. Arrowood Road, Charlotte, NC 28273
Established Year: 2001
Website: https://www.worksmart.com/
Email: Website form
Contact: +1 (888) 484-1012
Cybersecurity Specializations & Solutions:
10. Proactive IT
Proactive IT is a managed services provider specializing in helping SMBs in the legal sector within the Charlotte area. It has a good reputation for its responsive IT support and disaster recovery and data protection services, in addition to its general managed services package.
Company Profile: Proactive IT
Address: 6211 Carmel Rd, Suite 201, Charlotte, NC 28226
Established Year: 2008
Website: https://weareproactive.com/
Email: support@weareproactive.com
Contact: +1 (704) 464-3075
Cybersecurity Specializations & Solutions:
11. DataVault Solutions
DataVault Solutions is a IT managed services company based in North and South Carolina with a long-term track record for good IT services and support for Charlotte-based small and medium businesses. It places its emphasis on infrastructure management, project management and risk management solutions across AWS and Azure cloud platforms, on top of its general IT help desk managed services, and is a solid option for its 25-year established reputation in the area.
Company Profile: DataVault Solutions
Address: 1625 South Blvd, Charlotte, NC 28203
Established Year: 1996
Website: https://datavaultsolutions.com/
Email: Website form
Contact: +1 (704) 598-1953
Cybersecurity Specializations & Solutions:
12. ATCOM Business Technology Solutions
ATCOM Business Technology Solutions is a long-established managed services provider that offers a suite of managed IT services tailored for small and medium-sized businesses in Charlotte. Their portfolio includes cybersecurity, cloud services, network management, and VoIP solutions. Their approach emphasizes proactive management and maintenance to minimize disruptions and optimize IT performance overall.
Company Profile: ATCOM Business Technology Solutions
Address: 3330 Oak Lake Blvd. Charlotte, NC 28208
Established Year: 1979
Website: https://atcombts.com/
Email: Website form
Contact: +1 (888) 629-5054
Cybersecurity Specializations & Solutions:
13. BlueArmor
BlueArmor is a IT services provider targeting SMBs in the Charlotte area. This smaller MSP outfit offers fully managed IT support and cybersecurity solutions for customers, with a heavily advertised focus on fair pricing for SMBs across all industries.
Company Profile: BlueArmor
Address: Charlotte, NC 28277
Established Year: N/A
Website: https://bluearmor-us.com/
Email: inquiries@bluearmor-us.com
Contact: +1 (704) 741-6676
Cybersecurity Specializations & Solutions:
14. Nexcom MSP
Nexcom MSP specializes in providing managed IT services to Charlotte’s small and medium-sized businesses, offering solutions in cybersecurity, cloud services, VoIP, and IT support. Their approach focuses on enhancing operational efficiency and ensuring business continuity through reliable IT infrastructure management. For SMBs in Charlotte, Nexcom MSP offers a pathway to streamlined and secure IT operations.
Company Profile: Nexcom MSP
Address: 1927 South Tryon Street, Suite 107, Charlotte, NC 28203
Established Year: 2001
Website: https://www.nexcommsp.com/
Email: info@nexcommsp.com
Contact: +1 (704) 395-1001
Cybersecurity Specializations & Solutions:
15. nGuard
nGuard offers specialized managed IT services for Charlotte’s small and medium-sized businesses, focusing on cybersecurity, risk management, and compliance. nGuard’s approach combines expert consultation with proactive monitoring and response strategies, aiming to fortify businesses against evolving digital risks. For SMBs in Charlotte looking to enhance their cybersecurity posture, nGuard provides a well-established, strategic solution.
Company Profile: nGuard
Address: 3540 Toringdon Way, Suite 200, Charlotte, NC 28277
Established Year: 2002
Website: https://www.nguard.com/
Email: info@nGuard.com
Contact: +1 (704) 583-4088
Cybersecurity Specializations & Solutions:
Next steps: Choosing a managed IT services partner
The right managed IT services partner for your SMB ultimately comes down to your unique technology requirements, business objectives and customer-base. The best MSPs ensure that they can not only help streamline your IT operations and provide proactive support, but also align their implemented solutions with your business goals and challenges in a way that scales as you grow. Among the options, SparkNav stands out for its comprehensive approach, offering tailored strategies, cutting-edge cybersecurity, and proactive support. For businesses aiming to leverage technology effectively and securely, SparkNav emerges as the top rated managed IT partner, promising to drive your business towards technological excellence and innovation.
